Upon receiving a service request for a Miele G2141scu Dishwasher in Mississauga that was not filling with water, our technician promptly arrived at the client’s location to diagnose the issue. The dishwasher was powered on, but it remained silent without the usual sound of water flowing into the machine. The first step was to ensure that there were no external issues, such as a kinked water supply hose or a shut-off valve that was inadvertently closed. These were quickly ruled out as both the hose and valve were in proper working order.
The technician then moved on to inspect the internal mechanisms of the dishwasher. The focus was on the float switch, a critical component that detects the water level in the dishwasher. If the float switch is stuck in the ‘up’ position, it falsely signals to the dishwasher’s control panel that the tub is full, thus preventing any more water from entering. Upon inspection, it was found that the float switch was indeed stuck. This could have been caused by debris build-up or a mechanical fault. The technician carefully cleaned and adjusted the float switch, ensuring it could move freely.
After reassembling the dishwasher, a series of tests were conducted to confirm the problem was resolved. The dishwasher was turned on, and this time, water began to fill the tub as expected, indicating a successful repair. The client was advised to periodically check and clean the area around the float switch to prevent future occurrences. The repair was completed within 30 minutes, and the client was provided with a same-day service guarantee and a complimentary service call, ensuring their satisfaction with the efficient and effective resolution of the issue.